How can we help you today?

Welcome to the FirstJobGo Help Center. Whether you are a job seeker looking for your next career move or an employer seeking top talent, we've compiled the most common questions to help you navigate our recruitment platform efficiently.

Still need help?

Contact Support

For Employers

Manage your job postings, candidate pipeline, and subscription plans.

Login as an employer, go to the dashboard, and click "Post a Job". Fill in the details and submit.
Navigate to "Plans & Pricing", choose a plan, make payment, and it will be activated instantly.
Go to your dashboard → "My Plans" to view all your active and expired job posting plans.
Please contact your Relationship Manager or email at support@firstjobgo.com with your username.
Email us at support@firstjobgo.com with your existing username/email and the new email ID.
Use the Forgot Password option on login screen to reset your password.
Send softcopy of Name Change Declaration and Company Registration document to support@firstjobgo.com.
Login to your account → update mobile number in profile. If issues, contact super-user or support@firstjobgo.com.
Super-user can manage sub-user mobile numbers via “Manage Users” section in settings.
Ensure your number is added and verified. Sub-users can request mobile verification via email.
Contact your Relationship Manager or email support@firstjobgo.com with your username.
Pending KYC might be the reason. Check email from kyc@firstjobgo.com or contact support@firstjobgo.com
Go to “Manage Users” → “Add Users” → add email and permissions. Verification link will be sent.
Login → “Request account deletion” in settings. Approval required from sales representative (super-users) or super-user (sub-users).

How can we help you today?

For Job Seekers

For Employers

Are you sure?

FirstJobGo Assistant

Notifications

User